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Refunds

Refunds/Damages

If you are unhappy with your purchase you can return unopened and unused items by shipping it back at your own expense within 14 days of receiving it. Breakable items must be packed properly. If an item arrives damaged please send me a photo of how you received it with the packaging within 48 hours and I will refund you or make you a new item.

Handmade Ceramics: Please keep in mind that since all of my items are handmade there may be variations from what is shown in the picture. Small subtle abnormalities, glaze/colour variations, or imperfections may be noticed. This is part of the handmade process, it is what makes handmade items unique and one of a kind.